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- ABOUT TDI
- PROFESSIONAL EDUCATION
- TDI CORE COMPETENCIES
Leading and Coaching Health Care Improvement
ADAPTING CLINICAL MICROSYSTEM THEORY AND STRATEGIES TO FOSTER
INTERDISCIPLINARY KNOWLEDGE, SYSTEM IMPROVEMENT AND CHANGE
A health care clinical microsystem is the combination of a small group of people who work together in a defined setting on a regular basis—or as needed—to provide care and the individuals who receive that care.
Microsystems are at the foundation of every health care system. They are the building blocks that form the "place where patients, families and interdisciplinary health care groups meet." With patients at the center, microsystems join patients, families and interdisciplinary care groups together as well as support staff, processes, technology and recurring patterns of information, behavior and results. Microsystems directly influence the quality, safety and value of care provided
Making improvements in health care is hard work. Help is often needed. Blending empirical evidence and cutting edge research specific to coaching interdisciplinary groups in health care improvement has shown those with coaching support are more likely to be successful in their improvement efforts.
TDI Instructor Marjorie Godfrey gives an introduction to the clinical microsystems concept and to the tools and processes utilized to continuously improve the care delivery system.
Quality By Design: Improving Health Care with a Clinical Microsystems Approach
Course Format: Online
Course runs from: September 9, 2013 - November 18, 2013
Wherever, however, and whenever health care is delivered—no matter the setting or population of
patients—the body of knowledge on clinical microsystems can guide and support innovation and peak performance.Many health care leaders and staff at all levels of their organizations in many countries have adapted microsystem knowledge to their local settings.
Quality by Design,the critically acclaimed book, offers a new and unique approach to an old problem: how to redesign health services processes to improve quality, add value, reduce variation, and improve morale, in such a way that frontline caregivers lead the process of change, rather than obey it. The book is a practical reflection of research and applied training conducted at The Geisel School of Medicine at Dartmouth under the leadership of Paul Batalden, Eugene Nelson, and Marjorie Godfrey.
Co- Author, Marjorie Godfrey, guides online participants to:
- Define, identify and assess clinical microsystems.
- Summarize strengths and improvement opportunities.
- Develop an improvement plan based on assessment.
- Utilize the Dartmouth microsystem Improvement Curriculum to support improvement.
- Determine measures to assess and track improvement.
- Identify leadership actions that support front line improvement.
Registration opens in June 2013.
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eCoach-The-Coach (eCTC): Improve value and quality of healthcare outcomes through development of coaching knowledge, skills and abilities to coach front line interdisciplinary clinical and supporting microsystems with knowledge, processes, and tools including the Dartmouth Microsystem Improvement Curriculum.
Through a blend of electronic and face-to-face meetings, we will provide an experiential developmental program with education and action learning. Our commitment is to develop coaching skills for those who wish to coach interdisciplinary clinical and supporting microsystem groups to provide exceptional care and continuously improve health care.
Register for Spring 2013