A health care clinical microsystem is the combination of a small group of people who work together in a defined setting on a regular basis—or as needed—to provide care and the individuals who receive that care.

Microsystems are at the foundation of every health care system. They are the building blocks that form the "place where patients, families and interdisciplinary health care groups meet." With patients at the center, microsystems join patients, families and interdisciplinary care groups together as well as support staff, processes, technology and recurring patterns of information, behavior and results. Microsystems directly influence the quality, safety and value of care provided

Making improvements in health care is hard work. Help is often needed. Blending empirical evidence and cutting edge research specific to coaching interdisciplinary groups in health care improvement has shown those with coaching support are more likely to be successful in their improvement efforts.

 

TDI Instructor Marjorie Godfrey gives an introduction to the clinical microsystems concept and to the tools and processes utilized to continuously improve the care delivery system.

Quality By Design: Improving Health Care with a Clinical Microsystems Approach

 

Course Format: Online

Course runs from: September 9, 2013 - November 18, 2013

 

Wherever, however, and whenever health care is delivered—no matter the setting or population of
patients—the body of knowledge on clinical microsystems can guide and support innovation and peak performance.Many health care leaders and staff at all levels of their organizations in many countries have adapted microsystem knowledge to their local settings.

Quality by Design,the critically acclaimed book, offers a new and unique approach to an old problem: how to redesign health services processes to improve quality, add value, reduce variation, and improve morale, in such a way that frontline caregivers lead the process of change, rather than obey it. The book is a practical reflection of research and applied training conducted at The Geisel School of Medicine at Dartmouth under the leadership of Paul Batalden, Eugene Nelson, and Marjorie Godfrey.

Co- Author, Marjorie Godfrey, guides online participants to:

• Define, identify and assess clinical microsystems.
• Summarize strengths and improvement opportunities.
• Develop an improvement plan based on assessment.
• Utilize the Dartmouth microsystem Improvement Curriculum to support improvement.
• Determine measures to assess and track improvement.
• Identify leadership actions that support front line improvement.

 

Registration opens in June 2013.

 

To receive an e-mail when registration opens, please enter your email address below.